Frequently Asked Questions

Frequently Asked Questions

Bear Grylls Mosquito Repellent is a DEET-free, eco-friendly solution designed to keep mosquitoes away. It’s perfect for outdoor enthusiasts and anyone seeking a safe, non-toxic alternative to traditional repellents.

Our formula uses natural plant-based ingredients and advanced science to repel mosquitoes effectively. The active ingredients mask the scents that attract mosquitoes, creating an invisible shield around adventurers of all ages.

We accept returns for a number of reasons. Please reach out to us info@henleycommerce.com for more information.

We do our best to process returns as quickly as possible. After receiving your return in our warehouse, we process it within 10 working days. You can see when the package has arrived at our warehouse on the track and trace you receive with your return shipment. From that moment, the 10 working days start. Once the refund has been made, you will receive a notification. Please note that it may take up to 3 days for the refund to appear in your bank account.

No, returns are not free the shipping fee is for the customer.

Contact the customer service team for options. We will keep you informed about when the product will be available again. If you have already made your return and the product is out of stock, we will contact you to find a solution together.